TravelBank vs TripActions – 2022 Comparison

Travel Management Companies (TMCs) help travelers and managers better organize their time and resources. Large TMCs provide expense tracking, credit card integration and automation capabilities for Allow businesses and their travelers to kick back and relax, knowing everything is under control.

Finding the right travel management solution for you business needs can be a stressful task. To make it easy for you, we will compare TravelBank and TripActions by looking at their pros, cons, and user reviews. We will also be adding another travel management solution to provide you with a great alternative to meet your corporate travel needs.

First, let’s take a look at TravelBank.

travel bank

TravelBank is a global business travel and corporate expense management company that offers a comprehensive corporate travel solution.

One of its advantages is its mobile solution, available for Android and iOS. They developed their mobile solution first, as they understand that corporate travel requires an on-the-go solution.

TravelBank caters to small and medium-sized businesses and offers a free trial of its subscription-based solution. They offer three different solutions: a travel solution, an expense solution, and an all-in-one solution.

According to TravelBank, the main features of the platform include:

  • Efficient travel and expense management system: to keep everything under control, from VAT to policy compliance.
  • User-friendly interface: so you can get up and running right away.
  • Thousands of corporate and personal cards are supported: to make payment and refunds as easy as possible for travelers and managers.

What TravelBank users are saying:

TravelBank user reviews report that the platform is easy to use and the mobile solution they offer helps people manage their trips on the go. Also, its expense management looks like a valuable tool for its users.

It’s an easy way to get a refund. I know that once I submit a charge, it will be handled seamlessly on the back end.” – Niara P., Capterra Review

Features, ease of use, and a simple interface to avoid confusion. This app is very well made, I like the design and features as it is great when I have to travel.” – Review by Christopher H. from Capterra

However, there are also some not so positive reviews. They mention how their customer support does not respond promptly and that the expense and reporting functions are complicated and clunky. In addition, some also mention that the prices seem quite high.

“Sometimes reporting expenses versus individual charges gets confusing.” – Niara P., Capterra Review

“The prices looked more or less the same on the airline direct website. I would negotiate directly with the airline to offer discounts.” – Jesus S., Capterra review

Overall, TravelBank is a good option for an all-in-one travel solution that has a great mobile solution. However, for some users, its lack of support when needed and clumsy expense management can be a burden.

Trip Actions

TripActions is a versatile travel management platform with additional corporate card and expense management features. It combines world-class technology to help businesses of all sizes with regular fulfillment, online booking, mobile solutions, reporting, traveler notifications, expense management and more.

Its artificial intelligence technology provides actionable recommendations based on your company policies, real-time insights into your travel expenses, and a comprehensive travel management experience.

According to TripActions, the main features of the platform include:

  • Sustainable travel management: carbon offset to make flying as green as possible.
  • AI technology: to help improve efficiency and savings in your travel management process.
  • Friendly interface: that makes the platform accessible and easy to use right out of the box.

What TripActions users are saying:

Most TripActions user reviews say that once you get used to the features it has, it becomes really easy to use. Users also report that the customer service via chat is quite good as everything is documented in the chat and their response is quite quick.

“The different products are hard to understand at first, but once you get the hang of it, it’s relatively easy to use.” – Clyde A., Capterra Review

“It’s great to get Amazon credit for booking within business requests.” – Stephanie S., Capterra Review

However, it’s not all good news for TripActions users. For starters, some travelers complain about integrations with airlines and other apps that seem to hurt its overall functionality.

“All I want to do is be able to contact the airlines myself or have a better integration so that 1) I can change things without a third party. […] 2) My updates are not invalidated. ” – Laura R., Capterra review

“The organization of search results can be a bit confusing, as sometimes results from third-party sites are also added to organic search results. Occasionally hotel listings are more expensive than what I can find directly on the hotel site.” – Kate, D., Capterra Review

Another issue some users report is that the approval process and workflow is confusing or not highly optimized for optimal booking.

“The only hurdle may be that trips need to be approved by an approver before going to the booking page.” – Capterra Review

Based on reviews, TripActions is a travel and expense management software that processes refunds within 24 hours and has excellent customer support chat. However, issues in your functionality and management platform can be a deal breaker for your customers.

TravelPerk

Now, let’s move on to an additional solution that we think is worth your time and consideration when it comes to corporate travel management: TravelPerk.

TravelPerk is a world-class all-in-one travel management solution. It focuses on giving business travelers and managers better control of their travel experience and spending.

TravelPerk is used by some big names, including Revolut, Grammarly, Uber, and more, proving that it works exceptionally well. Their 24/7 support team guarantees a response in 15 seconds or less, exactly what you need when time is of the essence.

TravelPerks serves businesses large and small with a variety of scalable solutions, including flexible travel options. FlexiPerk allows users to earn at least 80% of your money refunded for cancellations up to 2 hours before departure.

TravelPerk’s integrations with leading expense management platforms like Expensify, Rydoo, Circula and more make travel expenses and general expense management a breeze. It also supports other integrations like BambooHR and Slack that make the entire approval process and workflow as seamless as possible.

TravelPerk’s concierge services, real-time notifications and easy-to-use software make it feel like you have an entire travel agency in your pocket, minus the long wait times and high price tag.

Key features of TravelPerk include:

  • The world’s largest travel inventory: to find the best deals on flights, hotels, cars and train tickets.
  • Comprehensive and comprehensive reporting capabilities for travel expenses: to track spending and put travelers and managers in control.
  • 24/7 seven-star customer service: the help you want, when you need it.
  • Sustainable travel with carbon offset: GreenPerk allows you to offset the carbon footprint of your business travel.

Let’s take a look at what TravelPerk users are saying about the platform.

What TravelPerk users are saying:

TravelPerk users rave about how easy the platform is to use and how great the customer support is if the going gets tough.

Users like how inexpensive it is to offer a free trial and the fact that it has no subscription fees. Instead, it offers a pay-per-ride service that helps businesses save time and money.

Additionally, with a world becoming more environmentally friendly, GreenPerk enables sustainable travel for all businesses.

“We got more visibility, less overhead, and managed to save 23% on our global travel spend compared to the travel agent we used before.” – Avital T., GetApp review

“From the beginning they did everything they could to make sure we had the support and assistance we needed.” – Mandi R., Capterra Review

“The product is very intuitive for travelers to book trips that are within budget and company travel schedules. The approval flow is extremely simple and centralized billing is very easy. The concierge service is excellent.” – Fraser H., SoftwareAdvice Review

TravelPerk vs. TravelBank vs. TripActions: A Comparison

Now that we’ve reviewed the three different solutions for corporate travel management, let’s see how they stack up against each other. We’ve included all the key information you need to help you choose the best corporate travel solution for your needs. Check it out:

travel bank Trip Actions TravelPerk
Implementation cycle Moderate Length Small
Customer Support Poor Moderate Excellent
Prices Moderate Expensive Economic
travel inventory Moderate Moderate Excellent
preparation for the EU Poor Poor Excellent
user experience Excellent Excellent Excellent
mobile experience Excellent Excellent Excellent
governance and control Poor Poor Excellent
Reports and analysis Moderate Moderate Excellent
obligation to care Poor Moderate Excellent
traveler experience Moderate Moderate Excellent
rewards program Excellent Excellent Excellent
integrations Well Moderate Excellent
Expense management Excellent Excellent Excellent

Let’s land on the results

TravelBank and TripActions are good options for travel management companies, but users report that TravelPerk is easier to use and provides a better overall experience for travelers and managers.

TravelPerk is easy to use, has industry-leading travel inventory, and offers the best customer service 24/7. TravelPerk offers everything you need and more from your corporate travel management solution.
Sign up today and get ready to take off – get worry-free, high-quality business travel with TravelPerk.

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